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Genesis At Home Service Disclaimers

Genesis at Home

For service and maintenance appointments, simply contact Genesis at Home and we’ll come to your location of choice to pick up your vehicle. While your vehicle is serviced, a Genesis courtesy vehicle is left at your disposal.

All vehicles sold by Genesis Motors Canada come equipped with 5 Years/ 100,000 km (whichever occurs first) Complimentary Scheduled Maintenance, At Home Valet with Courtesy Vehicle Service, Comprehensive Limited Warranty, and 5 Years/Unlimited km Complimentary Multimedia & Navigation Map Updates, Genesis Connected Services™ and 24/7 Enhanced Roadside Assistance. The services are provided to customers within 50 km (driving distance) of the closest authorized Genesis distributor. Services are only offered in Canada. Some limitations apply. See an authorized Genesis distributor for complete details.

Complimentary Scheduled Maintenance

The Complimentary Scheduled Maintenance covers all regular maintenance as described in the Service Passport, including for example oil changes, tire rotation and regular inspection. The plan does not include repair or maintenance of parts that experience wear and tear, and other repairs that are not identified by the Service Passport. Plan covers regular maintenance based on normal driving conditions, as described in the Service Passport for your vehicle. Higher frequency intervals are not required or supported by Genesis Motors Canada.

At Home Valet with Courtesy Vehicle Service

Genesis Courtesy vehicles will be provided to customers for all regular maintenance and warranty work. Pickup & Delivery service is available for Manufacturers warranty & scheduled maintenance.

Comprehensive Limited Warranty

Genesis Comprehensive Limited Warranty coverage covers most vehicle components against defects in workmanship under normal use and maintenance conditions. Refer to the Service Passport for complete details on Genesis Warranties.

Complimentary Multimedia & Navigation Map Updates

Map updates will be provided at no charge for 5 Years/Unlimited km, whichever comes first by either customer download or having the updates done by your distributor during a scheduled maintenance. Includes up to 2 updates per year (maximum of 10 updates).

Genesis Connected Services

Genesis Connected Services™ includes 5 years of service without charge. Genesis Connected Services™ is available for new vehicle purchases and leases subject to the Genesis Connected Services™ subscription terms and conditions. Only use Genesis Connected Services™ and corresponding devices when safe to do so. Cellular and GPS coverage is required. Features, specifications, and fees may vary by model and are subject to change. Some limitations apply. For more on details and limitations, please refer to the Genesis Connected Services™ Agreement – Terms and Conditions or your authorized Genesis distributor.

24/7 Enhanced Roadside Assistance

The Genesis 24-Hour Roadside Assistance Program is a limited service and does not cover certain costs or expenses. Roadside Assistance is not a warranty.